1. INTRODUCTION
VIVUS is a brand owned by VIVUS – Preservação e Transformação de Produtos Naturais Unipessoal Lda. For the purposes of providing its services, VIVUS needs to collect certain personal data from its Customers.
The purpose of this Privacy Policy is to inform visitors to the website and other digital services of the principles for the protection and processing of personal data, in accordance with the General Data Protection Regulation (GDPR).
This is a general policy and may be supplemented by other specific policies, made available in certain contexts for the processing of personal data.
2. DATA CONTROLLER
2.1. VIVUS – Preservação e Transformação de Produtos Naturais Unipessoal Lda, a company registered in Portugal, with its registered office at Largo Padre Luís Silveira, n.º 3 C, 7580-108 Alcácer do Sal, and with NIPC 518332012, is the entity responsible for processing the personal data collected through its digital channels (website, applications or others), as well as through other physical or electronic means, directly or through third parties.
2.2. The Data Protection Officer may be contacted via the following channels:
- Email: vivus@vivus.uno
- By post: Data Protection Officer, Largo Padre Luís Silveira, n.º 3 C, 7580-108 Alcácer do Sal, Portugal
3. DATA COLLECTION
The data collected by VIVUS are strictly necessary for the provision of its services. Collection may take place in person, by telephone, email, in writing, or via the website.
Collection is carried out with the data subject’s consent, and the data are only shared with the entities involved in the performance of the contracted services.
4. CATEGORIES OF PERSONAL DATA
VIVUS may collect mandatory data such as full name, date of birth, address, telephone/mobile number, and email address. Without these data, it is not possible to ensure the provision of services.
The data subject is responsible for ensuring that they have obtained the necessary consent from third parties whose data they provide.
Data may also be collected to respond to contact requests, requests for clarification, complaints, or for marketing purposes.
5. DATA PROCESSING
Personal data are processed transparently and for the following purposes:
- Performance of a contract to which the data subject is a party;
- Compliance with legal obligations;
- Protection of the data subject’s vital interests;
- Development and personalisation of services;
- Assessment of service quality;
- Communication of promotional campaigns, subject to consent.
Consent may be withdrawn at any time.
6. DISCLOSURE OF DATA TO THIRD PARTIES
VIVUS may disclose data to third-party subcontractors, exclusively for the performance of the contracted services. These entities are contractually required to comply with data security and protection standards, in accordance with applicable legislation.
Data will be disclosed to judicial or administrative authorities when legally required.
7. RIGHTS OF DATA SUBJECTS
Under the law, the data subject has the right to request access to, rectification, or erasure of their personal data (except those necessary for the provision of services).
Requests may be sent to:
- Email: vivus@vivus.uno
- Address: Largo Padre Luís Silveira, n.º 3 C, 7580-108 Alcácer do Sal, Portugal
8. COLLECTION OF DATA FROM OTHER SOURCES
VIVUS may collect data from public or private sources, such as official bodies or commercial databases, in order to supplement or validate the information provided.
9. COOKIES
VIVUS’s use of cookies is detailed in the Cookies Policy available on the website.
10. CHANGES TO THE PRIVACY POLICY
This Policy may be amended without prior notice. The updated version will be published on the website, indicating the effective date.
11. CONTACTS
If you have any questions, please contact us via:
- Email: vivus@vivus.uno
- Address: Largo Padre Luís Silveira, n.º 3 C, 7580-108 Alcácer do Sal, Portugal
The current version of the Privacy Policy was published on October 25, 2025.
